Privacy Policy

Interior Restorations ("Interior Restorations," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to interiorestorations.com and any forms, calls, or text messages you use to contact us.

By using our website or submitting your information through our forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you give us

• Contact details such as your name, phone number, and email address
• Your property address and project details when you request an estimate
• Any message or information you include in a form, email, call, or text

Information collected automatically

• Device and browser information, IP address, and general location
• Pages viewed and how you interact with our site, via cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates and services
• Contact you by phone, email, or text message about your request and appointments
• Schedule work, send reminders, and follow up on projects
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our rights

3. SMS / Text Messaging Terms

When you provide your mobile phone number and check the consent box on a form on our website — or otherwise give us your number and agree to be contacted — you consent to receive SMS text messages from Interior Restorations related to your inquiry, estimates, appointment scheduling and reminders, and service updates.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply depending on your mobile carrier and plan.
• To opt out at any time, reply STOP to any message from us. You will receive a confirmation and no further messages.
• For help, reply HELP, or contact us at (949) 283-3952 or [email protected].
• Consent to receive text messages is not a condition of purchasing any product or service.

4. How We Share Information

We do not sell your personal information. We may share information only in these limited situations:

• Service providers who help us operate our business (for example, hosting, CRM, and scheduling tools) and who are contractually required to protect your information and use it only to provide services to us. As noted above, this excludes mobile opt-in data and consent, which we do not share.
• Insurance and project partners only when necessary to perform work you have requested (for example, coordinating a covered claim with your adjuster).
• Legal and safety reasons, such as complying with a law, subpoena, or lawful request, or protecting the rights, property, or safety of Interior Restorations, our customers, or others.

5. Cookies & Tracking

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use the site so we can improve it. You can control cookies through your browser settings; disabling them may affect how the site functions.

6. Data Retention

We keep your information for as long as needed to respond to your request, provide our services, and meet our legal, tax, and business obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

7. Your Privacy Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:

• Know what personal information we collect and how we use it
• Request access to or deletion of your personal information
• Opt out of the sale of your personal information (note: we do not sell your personal information)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us using the details below and we will respond as required by law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website after changes take effect means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us: